An Emergency Veterinarian functions as a practicing small animal veterinarian providing comprehensive and compassionate emergency veterinary care to the clients and patients of the San Francisco SPCA-Pacific Heights Campus (PHC). An Emergency Veterinarian works as part of the team to improve productivity, facilitate effective communication among departments and create a positive, motivating work environment for team members. In addition, they are responsible for providing direct supervisory and management oversight to the Hospital support team (including Customer Service and Veterinary Technician team members) with which they work. Working with the San Francisco SPCA Leadership Team, a Veterinarian can also contribute to all levels of management, strategic planning and fund-raising based on their skills and interest. This position requires a highly motivated, clinically skilled and compassionate veterinarian who enjoys working in a busy, challenging environment where actions and decisions are guided by San Francisco SPCA’s Core Values.
Essential Duties and Responsibilities:
- Perform general and emergency practice veterinary services following best practice standards of care, including:
- Handle non-scheduled outpatient cases that present to the emergency service
- Manage inpatient hospitalized cases
- Provide emergency/critical care case management
- Perform soft tissue and/or orthopedic surgery as needed
- Effectively communicate with clients about case management, diagnosis, prognosis, advice and follow up.
- Maintain complete, comprehensive and detailed medical records for all animals receiving care under your supervision.
- Provide medical and surgical care for clients and patients that qualify for the San Francisco SPCA-PHC financial assistance programs.
- Provide medical and surgical care for clients and patients that are associated with or are members of our Strategic Partners (example: PAWS, VET-SOS, San Francisco Animal Care and Control).
- Provide leadership, management and supervision to Hospital support team members during medical, surgical and treatment procedures.
- Actively participate in general practice operations in order to attain the Society’s objectives in conjunction with our Mission, Vision and Strategic Plan.
- Participate in community outreach activities and fundraising programs as needed.
- Attend hospital and organizational leadership meetings to work with other managers on issues and policies. Examples include staff meetings, rounds, task forces and committees.
- Practice and encourage the humane treatment of animals
- Provide exceptional customer service to staff, volunteers, and clients while actively promoting our mission, services, programs and events
- Promote donation and giving opportunities as appropriate
- Work cooperatively with all volunteers and recognize the talent and commitment they bring to the Society
- Ensure a safe work environment, following all safety guidelines and modeling safe work practices
- Take immediate action to address any safety concerns that could put a staff member, volunteer, client, animal, or the organization at risk
- Maintain a clean, healthy, and sanitary work area; follow all pest and rodent control protocols. Participate in keeping the San Francisco SPCA PH campus clean and well maintained.
Diversity and Inclusiveness
- Work effectively with individuals and colleagues from diverse communities and cultures.
Reporting Relationships and Contacts:
- Reports to the Vice President of Veterinary Services - Pacific Heights Campus
Physical Requirements and Work Environment:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
- Regular standing, bending, stooping and crouching while seeing patients
- Regular sitting at computer stations and operation of electronic equipment to complete job duties
- Regularly moves about the campus to coordinate work
- Frequent pushing, pulling lifting and carrying animals weighing up to 50 pounds with reasonable accommodation
- Exposure to disinfectant solutions when in kennel area
- Subject to animal bites and scratches while handling animals
- Consistent exposure to animals in the workplace and animal allergens under conditions with limited alternatives available