Facilities Technician I

    • Job Tracking ID: 512912-598392
    • Job Location: San Francisco, CA
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: High School/GED
    • Job Type: Full-Time/Regular
    • Date Updated: January 17, 2018
    • Years of Experience: Up to 2 Years
    • Starting Date: ASAP
    • Campus Location: Mission & Pacific Heights
    • Status: Regular Full-Time
    • Department: Header: Facilities
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Summary:

Perform maintenance, repair, janitorial, and laundry duties.

Essential Duties and Functions:

Facility, Equipment and Grounds Maintenance

  • Perform daily janitorial duties throughout the Society, including offices, staff, and public areas
  • Repair, replace, or maintain minor mechanical equipment
  • Troubleshoot equipment malfunctions, including, but not limited to electric gates, boiler system, laundry equipment, alarm system.
  • Perform general facilities maintenance tasks including, but not limited to, painting, basic carpentry, plumbing/boiler, fleet ,and general repairs
  • Maintain all floor surfaces, operate carpet cleaning equipment and floor stripping, waxing, and buffing equipment
  • Operate laundry equipment and provide laundry pick up and delivery to departments throughout the facility
  • Maintain all exterior common areas free from debris and animal waste; sweep and wash exterior hardscapes.
  • Assist with donation pick-up, delivery, and storage
  • Receive and confirm deliveries from vendors
  • Perform general off-site errands as assigned
  • Assist other departments with repair/maintenance projects as assigned
  • Maintain all supplies and equipment in working condition; keep supervisor apprised of supply and equipment needs
  • Maintain work area in clean and orderly fashion
  • Adhere to facility or equipment specifications and organization or government regulations
  • Participate in disaster recovery plan and preparations in the event of serious safety situation. 
  • Inform the Facilities manager or Lead Facilities Technician of developments that may affect the Society or the department including security, departmental progress, client concerns, and personnel issues.

 

Customer Service

  • Ensure quality service is provided to both people and animal clients by the staff of the Facilities Department.
  • Respond to requests for assistance and repairs in a timely manner in order to ensure quality client service as well as effective operations.
  • Assist all departments in situations requiring immediate problem solving
  • Promote good public relations in accordance with Society practices; apprises supervisor of situations that could be unsafe or potentially damaging to the professional image of the Society
  • Practice and encourage the humane treatment of animals
  • Provide quality customer service to clients, volunteers, and staff while actively promoting our mission, services, programs, and event
  • Promote donation and giving opportunities as appropriate
  • Work cooperatively with all volunteers, recognizing the talent and commitment they bring to the Society 

Volunteers

  • Works cooperatively with all volunteers and recognizes the talent and commitment they bring to the Society

Safety & Security

  • Participates in upkeep of facility security systems, fire alarm system, fire extinguishers
  • Serves on the Safety/Disaster Preparedness Committee as assigned
  • Follows internal protocols, local and State laws and OSHA regulations for all projects, equipment operation, and chemical usage including labeling, storage, disposal, and the use of personal protective equipment. 
  • Takes immediate action to correct any safety noncompliance that could put an employee, volunteer, client, animal, or the organization at risk.

Diversity & Inclusiveness

  • Work effectively with individuals and colleagues from diverse communities and cultures

Open Communication

  • Facilitate open, direct communication throughout the Society.
  • Embrace and promote the Society’s BLISS direct communication program.

Physical Requirements and Work Environment:

  • Work is performed in a garage, kennel/shelter setting, outdoors, and occasionally on rooftop
  • Frequent bending, reaching, kneeling, climbing stairs, walking and, standing on feet 8-10 hours per day while performing job functions
  • Exposure to disinfectant solutions when cleaning
  • Exposure to various weather conditions when working outdoors
  • Occasional lifting of up to 50 pounds with reasonable accommodations
  • Subject to animal bites and scratches while handling animals of questionable temperament
  • Consistently exposed to animals and animal allergens under conditions with limited alterations available
  • Tetanus and rabies (pre-exposure) inoculations are required or must be waived

Reporting Relationship:

  • Reports to the Facilities Operations Manager

Qualifications (Required):

  • High School Diploma or equivalent; ability to read and write English and perform basic math.
  • Valid CA DL and insurable driving record required.

Knowledge, Skills, and Abilities:

  • Commitment to the mission, values, goals, and success of the San Francisco SPCA
  • Good organizational and problem solving skills. 
  • Effective verbal communication skills
  • Knowledge of custodial methods and basic handyman ability.
  • Knowledge of vehicle, equipment, air filtration, HVAC, and appliance maintenance and repair useful
  • Proven ability to complete projects in a timely manner
  • Knowledge of safety and cost containment programs a plus
  • Basic computer skills in a Windows environment 
  • Willingness to accommodate animals in the workplace

Benefits

  • The starting salary for this position depends on the depth and breadth of experience. Eligible for full benefits package including: vacation and holiday pay, paid sick time, medical, dental & vision insurance, life insurance, long-term disability, tax-deferred retirement plan with matching, pre-tax commute expense deductions, discounted veterinary care, employee discount on retail, pet supplies, and dog training classes.