Animal Care Associate (On-Call)

    • Job Tracking ID: 512912-696165
    • Job Location: San Francisco, CA
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: High School/GED
    • Job Type: Per Diem
    • Date Updated: August 01, 2019
    • Years of Experience: Less Than 1 Year
    • Starting Date: ASAP
    • Campus Location: Mission
    • Status: On-Call
    • Department: Header: Adoptions
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Responsible for animal care and client service at the San Francisco SPCA. We are currently looking to fill an On-Call position.

Essential Duties and Functions:

Animal Care

  • Provide adequate food and water to shelter animals daily
  • Monitor animals and immediately report health or behavior abnormalities to supervisor
  • Participate in stress and disease reduction efforts through purposeful and compassionate handling and placement of animals in the shelter environment
  • Perform animal bathing and basic grooming
  • Assist with animal intake, evaluation, and treatment
  • Create and maintain necessary animal records, perform data entry

Facility Care

  • Follow established disease control protocols to daily clean, disinfect, and maintain shelter apartments, kennels, cages, and general areas
  • Operate laundry and dishwashing equipment
  • Restock cleaning areas with supplies and equipment
  • Maintain equipment in working condition, report equipment or supply needs to supervisor
  • Maintain work and general areas in an organized manner

People Care

  • Cultivate positive client ,volunteer and coworker relations through professional, courteous, and educational interactions
  • Assist clients with animal adoption process; facilitates client/animal interactions to insure a safe and pleasant experience
  • Practice and encourage the humane treatment of animals
  • Provide quality customer service to clients, volunteers, and staff while actively promoting our mission, services, programs, and events
  • Promote donation and giving opportunities as appropriate
  • Work cooperatively with all volunteers, recognizing the talent and commitment they bring to the Society


  • Work cooperatively with all volunteers; recognize the talent and commitment they bring to the Society


  • Ensure a safe work environment; following all safety guidelines, including PPE, and modeling safe work practice
  • Take immediate action to address any safety concerns that could put a staff member, volunteer, client, animal, or the organization at risk

Diversity and Inclusiveness

  • Work effectively with individuals from diverse communities and cultures.

Open Communication

  • Facilitate open, direct communication throughout the Society
  • Embrace and promote the Society’s BLISS direct communication program

Physical Requirements and Work Environment:

  • Work is performed in a kennel/shelter setting and outdoors
  • Frequent bending, reaching, kneeling, climbing stairs, walking and, standing on feet 8-10 hours per day while performing job functions
  • Exposure to disinfectant solutions when cleaning
  • Exposure to various weather conditions when working outdoors
  • Subject to animal bites and scratches while handling animals of questionable temperament
  • Occasional lifting of up to 50 pounds with reasonable accommodations
  • Consistently exposed to animals and animal allergens under conditions with limited alterations available

Reporting Relationships and Contacts:

  • Reports to Shelter Staff Manager
  • Mentors and monitors volunteers

Qualifications (required):

  • High school diploma or equivalent
  • Client service experience
  • Available to work weekends, evenings, holiday shifts, and overtime as needed

Knowledge, Skills and Abilities:

  • Commitment to the mission, values, goals, and success of The San Francisco SPCA
  • Highly motivated, out-going, polite, and professional manner
  • Team player, able to work in a fast-pace environment and multi-task
  • Compassion for animals, comfortable working in the shelter environment and willing to accommodate animals in the work place
  • Knowledge of animal breeds and behavior helpful
  • Computer skills in a Windows environment


Salary and Benefits:

Starting hourly wage $17.00 for On-Call positions employees. On-Call employees are eligible for only those benefits provided by law.

The SF SPCA is an Equal Opportunity Employer and welcomes applications from individuals who contribute to our diversity. We are an at-will employer and conduct pre-employment background checks and drug screening. This job description reflects the assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.